HP Drucker druckt auf einmal nicht mehr

casa6 · 27. Januar 2025

Nach der Installation von SUSE Tumbleweed richtete ich mein HP Drucker ein und druckte erfolgreich eine Testseite.

Jetzt nach ca. 3 Monaten hätte ich eigentlich wieder mal eine farbige Seite drucken müssen und leider druckt der Laser Drucker auf ein mal nicht mehr.

Ich habe keine Ahnung wo ich da suchen soll in HP Lip sieht eigentlich alles gut aus der Drucker zeigt keine Fehlermeldung auch in den SUSE Einstellungen sieht alles gut aus.

Ich wäre euch sehr dankbar wen mir jemand mir ein Tipp geben könnte was ich machen soll.

Sauerland · 27. Januar 2025

Hast du mal im /var/log/cups/error_log geschaut?

Evtl. musst du aber vorher in der /etc/cups/cupsd.conf den LogLevel hochschrauben auf debug.

Und cups neu starten.

Sauerland · 27. Januar 2025

Vergessen:

Was für ein Drucker?

Wie angeschlossen? Wlan Usb?

Poste

Code

zypper se -si hplip

casa6 · 28. Januar 2025

Zitat

Hast du mal im /var/log/cups/error_log geschaut?

Hier die letzten Seiten vom Log

Code

E [27/Jan/2025:16:25:11 +0100] [cups-driverd] Bad driver information file \"/usr/share/cups/model/uld-samsung/cms/M288xsc.cts\"!
E [27/Jan/2025:16:25:11 +0100] [cups-driverd] Bad driver information file \"/usr/share/cups/model/uld-samsung/cms/M301xsc.cts\"!
E [27/Jan/2025:16:25:11 +0100] [cups-driverd] Bad driver information file \"/usr/share/cups/model/uld-samsung/cms/M306xsc.cts\"!
E [27/Jan/2025:16:25:11 +0100] [cups-driverd] Bad driver information file \"/usr/share/cups/model/uld-samsung/cms/M332xsc.cts\"!
E [27/Jan/2025:16:25:11 +0100] [cups-driverd] Bad driver information file \"/usr/share/cups/model/uld-samsung/cms/M337xsc.cts\"!
E [27/Jan/2025:16:25:11 +0100] [cups-driverd] Bad driver information file \"/usr/share/cups/model/uld-samsung/cms/ML-2160sc.cts\"!
E [27/Jan/2025:16:25:11 +0100] [cups-driverd] Bad driver information file \"/usr/share/cups/model/uld-samsung/cms/ML-2540sc.cts\"!
E [27/Jan/2025:16:25:11 +0100] [cups-driverd] Bad driver information file \"/usr/share/cups/model/uld-samsung/cms/ML-2950sc.cts\"!
E [27/Jan/2025:16:25:11 +0100] [cups-driverd] Bad driver information file \"/usr/share/cups/model/uld-samsung/cms/SCX-3400sc.cts\"!
E [27/Jan/2025:16:25:11 +0100] [cups-driverd] Bad driver information file \"/usr/share/cups/model/uld-samsung/cms/SCX-4650sc.cts\"!
E [27/Jan/2025:16:25:11 +0100] [cups-driverd] Bad driver information file \"/usr/share/cups/model/uld-samsung/cms/SCX-470xsc.cts\"!
E [27/Jan/2025:16:25:11 +0100] [cups-driverd] Bad driver information file \"/usr/share/cups/model/uld-samsung/cms/SCX-472xsc.cts\"!
E [27/Jan/2025:16:25:11 +0100] [cups-driverd] Bad driver information file \"/usr/share/cups/model/uld-samsung/cms/SF-760sc.cts\"!
E [27/Jan/2025:16:25:11 +0100] [cups-driverd] Skipping \"/usr/share/ppd/uld-samsung\": loop detected!
W [27/Jan/2025:16:25:55 +0100] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_LaserJet_CP1025-Gray..\' already exists
W [27/Jan/2025:16:25:55 +0100] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_LaserJet_CP1025-RGB..\' already exists
W [28/Jan/2025:10:20:27 +0100] Printer drivers are deprecated and will stop working in a future version of CUPS. See https://github.com/OpenPrinting/cups/issues/103

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Zitat

Was für ein Drucker?

HP LaserJet CP1025 Color

Zitat

Wie angeschlossen? Wlan Usb?

USB hinten am Moterboard angeschlossen

Zitat

Poste Terminal Befehl

Code

zypper se -si hplip
Repository-Daten werden geladen...
Installierte Pakete werden gelesen...

S  | Name             | Type  | Version    | Arch   | Repository
---+------------------+-------+------------+--------+-----------------------
i+ | hplip            | Paket | 3.24.4-4.1 | x86_64 | Haupt-Repository (OSS)
i  | hplip-hpijs      | Paket | 3.24.4-4.1 | x86_64 | Haupt-Repository (OSS)
i  | hplip-sane       | Paket | 3.24.4-4.1 | x86_64 | Haupt-Repository (OSS)
i  | hplip-udev-rules | Paket | 3.24.4-4.1 | x86_64 | Haupt-Repository (OSS)
dany@localhost:~>

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Sauerland · 28. Januar 2025

Was sagt, als root ausgeführt,:

Code

hp-check

sowie

Code

hp-plugin

und

Code

hp-setup

casa6 · 28. Januar 2025

hp-check Terminalbefehl

Code

host:~> hp-check
/usr/bin/hp-check:685: SyntaxWarning: "is not" with a literal. Did you mean "!="?
  if 'getfacl' not in g and '' is not g and 'file' not in g:
Saving output in log file: /home/dany/hp-check.log

HP Linux Imaging and Printing System (ver. 3.24.4)
Dependency/Version Check Utility ver. 15.1

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.                                    
2. Run-time check mode (-r or --run): Use this mode to determine if a distro    
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball   
has the proper dependencies installed to successfully run.                      
3. Both compile- and run-time check mode (-b or --both) (Default): This mode    
will check both of the above cases (both compile- and run-time dependencies).   

Check types:                                                                    
a. EXTERNALDEP - External Dependencies                                          
b. GENERALDEP - General Dependencies (required both at compile and run time)    
c. COMPILEDEP - Compile time Dependencies                                       
d. [All are run-time checks]                                                    
PYEXT SCANCONF QUEUES PERMISSION                                                

Status Types:
    OK
    MISSING       - Missing Dependency or Permission or Plug-in
    INCOMPAT      - Incompatible dependency-version or Plugin-version

warning: 3-20250125 version is not supported. Using 3-15.5 versions dependencies to verify and install...

---------------
| SYSTEM INFO |
---------------

 Kernel: 6.13.0-1-default #1 SMP PREEMPT_DYNAMIC Mon Jan 20 07:26:08 UTC 2025 (1513344) GNU/Linux
 Host: localhost.localdomain
 Proc: 6.13.0-1-default #1 SMP PREEMPT_DYNAMIC Mon Jan 20 07:26:08 UTC 2025 (1513344) GNU/Linux
 Distribution: 3 20250125
 Bitness: 64 bit


-----------------------
| HPLIP CONFIGURATION |
-----------------------

HPLIP-Version: HPLIP 3.24.4
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for 3 distro  20250125 version 

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf.  Generated from hplip.conf.in by configure.

[hplip]
version=3.24.4

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/cups/model/manufacturer-PPDs/hplip
ppdbase=/usr/share/cups/model/manufacturer-PPDs
doc=/usr/share/doc/packages/hplip
html=/usr/share/doc/packages/hplip
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/lib/cups/driver
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=no
foomatic-ppd-install=yes
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=no
cups-ppd-install=yes
internal-tag=3.24.4
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no
class-driver=no

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casa6 · 28. Januar 2025

Ich musste den oberen Befehl etwas kürzen da er mehr als 10000 Zeilen hat hier der Rest

Code

Current contents of '/var/lib/hp/hplip.state' file:
[plugin]
installed = 1
eula = 1
version = 3.24.4



Current contents of '~/.hplip/hplip.conf' file:
[commands]
scan = 

[fax]
email_address = 
voice_phone = 

[last_used]
device_uri = "hp:/usb/HP_LaserJet_CP1025?serial=00000GF077C7S"
printer_name = HP_LaserJet_CP1025
working_dir = .

[polling]
device_list = 
enable = false
interval = 5

[refresh]
enable = false
rate = 30
type = 1

[settings]
systray_messages = 0
systray_visible = 2

[upgrade]
last_upgraded_time = 1729142092
notify_upgrade = false
pending_upgrade_time = 0

[installation]
date_time = 01/28/25 11:56:33
version = 3.24.4


 <Package-name>        <Package-Desc>      <Required/Optional> <Min-Version> <Installed-Version> <Status>   <Comment>

-------------------------
| External Dependencies |
-------------------------

 cups                 CUPS - Common Unix Printing System                           REQUIRED        1.1             2.4.11          OK         'CUPS Scheduler is running'
 gs                   GhostScript - PostScript and PDF language interpreter and previewer REQUIRED        7.05            10.04.0         OK         -
 error: xsane         xsane - Graphical scanner frontend for SANE                  OPTIONAL        0.9             -               MISSING    'xsane needs to be installed'
 scanimage            scanimage - Shell scanning program                           OPTIONAL        1.0             1.2.1           OK         -
 error: dbus          DBus - Message bus system                                    REQUIRED        -               -               MISSING    'DBUS may not be installed or not running'
 error: policykit     PolicyKit - Administrative policy framework                  OPTIONAL        -               123             MISSING    'policykit needs to be installed'
 network              network -wget                                                OPTIONAL        -               1.25.0          OK         -
 error: avahi-utils   avahi-utils                                                  OPTIONAL        -               -               MISSING    'avahi-utils needs to be installed'

------------------------
| General Dependencies |
------------------------

 error: libjpeg       libjpeg - JPEG library                                       REQUIRED        -               -               MISSING    'libjpeg needs to be installed'
 error: cups-devel    CUPS devel- Common Unix Printing System development files    REQUIRED        -               2.4.11          MISSING    'cups-devel needs to be installed'
 error: cups-image    CUPS image - CUPS image development files                    REQUIRED        -               2.4.11          MISSING    'cups-image needs to be installed'
 libpthread           libpthread - POSIX threads library                           REQUIRED        -               b'2.40'         OK         -
 error: libusb        libusb - USB library                                         REQUIRED        -               1.0             MISSING    'libusb needs to be installed'
 sane                 SANE - Scanning library                                      REQUIRED        -               -               OK         -
 error: sane-devel    SANE - Scanning library development files                    REQUIRED        -               -               MISSING    'sane-devel needs to be installed'
 error: libavahi-dev  libavahi-dev                                                 REQUIRED        -               -               MISSING    'libavahi-dev needs to be installed'
 error: libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED        5.0.9           5.9.4           MISSING    'libnetsnmp-devel needs to be installed'
 error: libcrypto     libcrypto - OpenSSL cryptographic library                    REQUIRED        -               3.2.3           MISSING    'libcrypto needs to be installed'
 python3X             Python 2.2 or greater - Python programming language          REQUIRED        2.2             3.11.11         OK         -
 python3-notify2      Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL        -               -               OK         -
 error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4                         OPTIONAL        4.0             -               MISSING    'python3-pyqt4-dbus needs to be installed'
 error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x)         REQUIRED        4.0             -               MISSING    'python3-pyqt4 needs to be installed'
 python3-dbus         Python DBus - Python bindings for DBus                       REQUIRED        0.80.0          1.3.2           OK         -
 python3-xml          Python XML libraries                                         REQUIRED        -               2.6.4           OK         -
 error: python3-devel Python devel - Python development files                      REQUIRED        2.2             3.11.11         MISSING    'python3-devel needs to be installed'
 python3-pil          PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL        -               11.1.0          OK         -
 python3-reportlab    Reportlab - PDF library for Python                           OPTIONAL        2.0             4.0.7           OK         -

--------------
| COMPILEDEP |
--------------

 error: libtool       libtool - Library building support services                  REQUIRED        -               -               MISSING    'libtool needs to be installed'
 gcc                  gcc - GNU Project C and C++ Compiler                         REQUIRED        -               14.2.1          OK         -
 make                 make - GNU make utility to maintain groups of programs       REQUIRED        3.0             4.4.1           OK         -

---------------------
| Python Extentions |
---------------------

 cupsext              CUPS-Extension                                               REQUIRED        -               3.24.4          OK         -
 hpmudext             IO-Extension                                                 REQUIRED        -               3.24.4          OK         -

----------------------
| Scan Configuration |
----------------------

 hpaio                HPLIP-SANE-Backend                                           REQUIRED        -               3.24.4          OK         'hpaio found in /etc/sane.d/dll.conf'
error: NOT FOUND OR FAILED TO LOAD! Please reinstall HPLIP and check for the proper installation of scanext.
 error: scanext       Scan-SANE-Extension                                          REQUIRED        -               3.24.4          MISSING    'scanext needs to be installed'

------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------

device `genesys:libusb:001:003' is a Canon LiDE 700F flatbed scanner
device `genesys:libusb:001:003' is a Canon LiDE 700F flatbed scanner


--------------------------
| DISCOVERED USB DEVICES |
--------------------------

  Device URI                        Model             
  --------------------------------  ------------------
  hp:/usb/HP_LaserJet_CP1025?seria  HP LaserJet CP1025
  l=00000GF077C7S                                     

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

 
HP_LaserJet_CP1025
------------------
Type: Printer
Device URI: hp:/usb/HP_LaserJet_CP1025?serial=00000GF077C7S
PPD: /etc/cups/ppd/HP_LaserJet_CP1025.ppd
warning: Failed to read /etc/cups/ppd/HP_LaserJet_CP1025.ppd ppd file
PPD Description: 
Printer status: Drucker HP_LaserJet_CP1025 ist deaktiviert seit Fr 25 Okt 2024 12:24:11 unbekannter Grund
Communication status: Good

samsungml1640series
-------------------
Type: Unknown
Device URI: usb://Samsung/ML-1640%20Series?serial=144QBACS903452P.
PPD: /etc/cups/ppd/samsungml1640series.ppd
warning: Failed to read /etc/cups/ppd/samsungml1640series.ppd ppd file
PPD Description: 
Printer status: Drucker samsungml1640series ist im Leerlauf.  Aktiviert seit Di 28 Jan 2025 10:37:01 CET
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.


--------------
| PERMISSION |
--------------

USB             HP_LaserJet_CP1025             Required        -        -        OK       Node:'/dev/bus/usb/001/005' Perm:'  root  lp rw- rw- rw- rw- r--'
 
-----------
| SUMMARY |
-----------

Missing Required Dependencies
-----------------------------
error: 'dbus-1-devel' package is missing/incompatible 
error: 'libjpeg-devel' package is missing/incompatible 
error: 'zlib-devel' package is missing/incompatible 
error: 'cups-devel' package is missing/incompatible 
error: 'cupsddk' package is missing/incompatible 
error: 'cups-devel' package is missing/incompatible 
error: 'libusb-1_0-devel' package is missing/incompatible 
error: 'libusb-1_0-0' package is missing/incompatible 
error: 'libusb-0_1-4' package is missing/incompatible 
error: 'sane-backends-devel' package is missing/incompatible 
error: 'libavahi-devel' package is missing/incompatible 
error: 'net-snmp-devel' package is missing/incompatible 
error: 'openssl' package is missing/incompatible 
error: 'python3-devel' package is missing/incompatible 
error: 'libtool' package is missing/incompatible 
error: 'libgphoto2-devel' package is missing/incompatible 
error: 'rpm-build' package is missing/incompatible 

Missing Optional Dependencies
-----------------------------
error: 'xsane' package is missing/incompatible 
error: 'avahi-utils' package is missing/incompatible 
error: 'dbus-1-python3-devel' package is missing/incompatible 
error: 'dbus-1-python3' package is missing/incompatible 

Total Errors: 17
Total Warnings: 1


Done.

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casa6 · 28. Januar 2025

hp-plugin Terminal Befehl

Code

hp-plugin

HP Linux Imaging and Printing System (ver. 3.24.4)
Plugin Download and Install Utility ver. 2.1

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.


HP Linux Imaging and Printing System (ver. 3.24.4)
Plugin Download and Install Utility ver. 2.1

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Checking for network connection...
Downloading plug-in from: 
Plugin is not accessible. Trying to download it from fallback location: [https://developers.hp.com/sites/default/files/hplip-3.24.4-plugin.run]
Receiving digital keys: /usr/bin/gpg --homedir /home/dany/.hplip/.gnupg --no-permission-warning --keyserver pgp.surf.nl --recv-keys 0x4ABA2F66DBD5A95894910E0673D770CDA59047B9
Creating directory plugin_tmp
Verifying archive integrity...  100%   All good.
Uncompressing HPLIP 3.24.4 Plugin Self Extracting Archive  100%  

HP Linux Imaging and Printing System (ver. 3.24.4)
Plugin Installer ver. 3.0

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Plug-in version: 3.24.4
Installed HPLIP version: 3.24.4
Number of files to install: 64

note: Using PyQt5
 
Done.
 Plug-in installation successful 

Done.

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ich wurde gefragt ob ich das Plugin reinstallieren will was ich auch gemacht habe.

casa6 · 28. Januar 2025

beim letzten Befehl hp-setup wurde ich das unten gefragt ich wusste nicht recht was ich machen sollte darum habe ich vorerst das setup abgebrochen.

Code

One or more print queues already exist for this device: HP_LaserJet_CP1025.
Would you like to install another print queue for this device ?

Sauerland · 28. Januar 2025

Zitat von casa6

warning: Failed to read /etc/cups/ppd/HP_LaserJet_CP1025.ppd ppd file

Was sagt als User ausgeführt:

Code

id

und als root ausgeführt:

Code

getfacl /etc/cups/ppd/HP_LaserJet_CP1025.ppd

Da würde ich mal in Yast suchen und nachinstallieren, allerdings die -devel Pakete ausnehmen.

Code

Missing Required Dependencies
-----------------------------
error: 'dbus-1-devel' package is missing/incompatible 
error: 'libjpeg-devel' package is missing/incompatible 
error: 'zlib-devel' package is missing/incompatible 
error: 'cups-devel' package is missing/incompatible 
error: 'cupsddk' package is missing/incompatible 
error: 'cups-devel' package is missing/incompatible 
error: 'libusb-1_0-devel' package is missing/incompatible 
error: 'libusb-1_0-0' package is missing/incompatible 
error: 'libusb-0_1-4' package is missing/incompatible 
error: 'sane-backends-devel' package is missing/incompatible 
error: 'libavahi-devel' package is missing/incompatible 
error: 'net-snmp-devel' package is missing/incompatible 
error: 'openssl' package is missing/incompatible 
error: 'python3-devel' package is missing/incompatible 
error: 'libtool' package is missing/incompatible 
error: 'libgphoto2-devel' package is missing/incompatible 
error: 'rpm-build' package is missing/incompatible 

Missing Optional Dependencies
-----------------------------
error: 'xsane' package is missing/incompatible 
error: 'avahi-utils' package is missing/incompatible 
error: 'dbus-1-python3-devel' package is missing/incompatible 
error: 'dbus-1-python3' package is missing/incompatible

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