Hp color laserjet Pro MFP M477 - HPLIP-SANE-Backend erkennt den Scanner nicht, Duplex lässt sich nicht aktivieren

treki-cb · 19. Februar 2022

Hallo, ich habe mir einen hp color laserjet Pro MFP M477 gekauft. Der Drucker wird auch erkannt und funktioniert. jedoch ist die Duplex-Funktion in den Druckereinstellungen aktiviert lässt sich in LibreOffice im Drucken-Menü aber nicht auswählen und das HPLIP-SANE-Backend erkennt den Scanner nicht.

Ich habe in YAST unter Hardware -> Scanner nach einem passenden Treiber gesucht aber keinen passenden Treiber gefunden. Der HP Device Manager bringt die Fehlermeldung: Scan Job faild - required plugin not found.

Wo kann ich einen passenden Scanner-Treiber für dieses Gerät finden? Evtl. auf der HP-Webseite?

Grüße

Sauerland · 19. Februar 2022

Wie angeschlossen, Wlan oder USB?

Poste:

Code

zypper lr -d

Als root:

Code

hp-check

Und hier posten.

treki-cb · 19. Februar 2022

Hallo,

der Drucker ist über USB und WLAN angeschlossen.

Das Scanner-Plugin konnte ich in zwischen selbst über den HP Device Manager selbst nach installieren. Doch Duplex geht immer noch nicht.

Code

zypper lr -d
#  | Alias                         | Name                                                                                        | Enabled   | GPG Check       | Refresh        | Priority  | Type   | URI                                                                       | Serv->
---+-------------------------------+---------------------------------------------------------------------------------------------+-----------+-----------------+----------------+-----------+--------+---------------------------------------------------------------------------+-------
 1 | backports-update              | backports-update                                                                            | Ja        | (r ) Ja         | Ja             |   99      | rpm-md | http://download.opensuse.org/update/leap/15.3/backports/                  | 
 2 | brave-browser-nightly         | brave-browser-nightly                                                                       | Ja        | (r ) Ja         | Ja             |   99      | rpm-md | https://brave-browser-rpm-nightly.s3.brave.com/x86_64/                    | 
 3 | download.opensuse.org-non-oss | Haupt-Repository (NON-OSS)                                                                  | Ja        | (r ) Ja         | Ja             |   99      | rpm-md | http://download.opensuse.org/distribution/leap/15.3/repo/non-oss/         | 
 4 | download.opensuse.org-oss     | Haupt-Repository (OSS)                                                                      | Ja        | (r ) Ja         | Ja             |   99      | rpm-md | http://download.opensuse.org/distribution/leap/15.3/repo/oss/             | 
 5 | dvd                           | dvd                                                                                         | Ja        | (r ) Ja         | Ja             |   99      | rpm-md | http://opensuse-guide.org/repo/openSUSE_Leap_15.3/                        | 
 6 | home_letsfindaway_15.3        | home:letsfindaway:15.3 (15.3)                                                               | Ja        | (r ) Ja         | Nein           |   99      | rpm-md | https://download.opensuse.org/repositories/home:/letsfindaway:/15.3/15.3/ | 
 7 | kde-extra                     | kde-extra                                                                                   | Ja        | (r ) Ja         | Ja             |   80      | rpm-md | http://download.opensuse.org/repositories/KDE:/Extra/openSUSE_Leap_15.3/  | 
 8 | nvidia                        | nvidia                                                                                      | Ja        | (r ) Ja         | Ja             |   99      | rpm-md | https://download.nvidia.com/opensuse/leap/15.3/                           | 
 9 | packman                       | packman                                                                                     | Ja        | (r ) Ja         | Ja             |   20      | rpm-md | https://ftp.gwdg.de/pub/linux/misc/packman/suse/openSUSE_Leap_15.3/       | 
10 | repo-backports-debug-update   | Update repository with updates for openSUSE Leap debuginfo packages from openSUSE Backports | Nein      | ----            | ----           |   99      | NONE   | http://download.opensuse.org/update/leap/15.3/backports_debug/            | 
11 | repo-backports-update         | Update repository of openSUSE Backports                                                     | Ja        | (r ) Ja         | Ja             |   99      | rpm-md | http://download.opensuse.org/update/leap/15.3/backports/                  | 
12 | repo-sle-debug-update         | Update repository with debuginfo for updates from SUSE Linux Enterprise 15                  | Nein      | ----            | ----           |   99      | NONE   | http://download.opensuse.org/debug/update/leap/15.3/sle/                  | 
13 | repo-sle-update               | Update repository with updates from SUSE Linux Enterprise 15                                | Ja        | (r ) Ja         | Ja             |   99      | rpm-md | http://download.opensuse.org/update/leap/15.3/sle/                        | 
14 | repo-update                   | openSUSE-Leap-15.3-Update                                                                   | Ja        | (r ) Ja         | Ja             |   99      | rpm-md | http://download.opensuse.org/update/leap/15.3/oss/                        | 
15 | repo-update-non-oss           | openSUSE-Leap-15.3-Update-Non-Oss                                                           | Ja        | (r ) Ja         | Ja             |   99      | rpm-md | http://download.opensuse.org/update/leap/15.3/non-oss/                    | 
16 | sle-update                    | sle-update

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treki-cb · 19. Februar 2022

Code

hp-check         
Saving output in log file: /home/carsten/hp-check.log

HP Linux Imaging and Printing System (ver. 3.21.10)
Dependency/Version Check Utility ver. 15.1

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are installed to successfully compile HPLIP.                                                                 
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper dependencies installed to successfully run.                                                          
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies).                                                                                                                     

Check types:                                                                                                                                                                                                                                                                   
a. EXTERNALDEP - External Dependencies                                                                                                                                                                                                                                         
b. GENERALDEP - General Dependencies (required both at compile and run time)                                                                                                                                                                                                   
c. COMPILEDEP - Compile time Dependencies                                                                                                                                                                                                                                      
d. [All are run-time checks]                                                                                                                                                                                                                                                   
PYEXT SCANCONF QUEUES PERMISSION                                                                                                                                                                                                                                               

Status Types:
    OK
    MISSING       - Missing Dependency or Permission or Plug-in
    INCOMPAT      - Incompatible dependency-version or Plugin-version

 
---------------
| SYSTEM INFO |
---------------

 Kernel: 5.3.18-150300.59.49-default #1 SMP Mon Feb 7 14:40:20 UTC 2022 (77d9d02) GNU/Linux
 Host: treki-cb
 Proc: 5.3.18-150300.59.49-default #1 SMP Mon Feb 7 14:40:20 UTC 2022 (77d9d02) GNU/Linux
 Distribution: 3 15.3
 Bitness: 64 bit


-----------------------
| HPLIP CONFIGURATION |
-----------------------

HPLIP-Version: HPLIP 3.21.10
HPLIP-Home: /usr/share/hplip
HPLIP-Installation: Auto installation is supported for suse distro  15.3 version 

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf.  Generated from hplip.conf.in by configure.

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treki-cb · 19. Februar 2022

Code

[hplip]
version=3.21.10

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/cups/model/manufacturer-PPDs/hplip
ppdbase=/usr/share/cups/model/manufacturer-PPDs
doc=/usr/share/doc/packages/hplip
html=/usr/share/doc/packages/hplip
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/lib/cups/driver
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=no
foomatic-ppd-install=yes
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=no
cups-ppd-install=yes
internal-tag=3.21.10
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=no
class-driver=no


Current contents of '/var/lib/hp/hplip.state' file:
[plugin]
installed = 1
eula = 1
version = 3.21.10



Current contents of '~/.hplip/hplip.conf' file:
[commands]
scan = /usr/bin/xsane -V %SANE_URI%

[fax]
email_address = 
voice_phone = 

[installation]
date_time = 02/19/22 14:42:43
version = 3.21.10

[last_used]
device_uri = "hp:/usb/HP_Color_LaserJet_MFP_M477fdw?serial=VNB8JDV9JS"
printer_name = hp_color_laserjet_Pro_MFP_M477
working_dir = .

[polling]
device_list = 
enable = false
interval = 5

[refresh]
enable = false
rate = 30
type = 1

[settings]
systray_messages = 0
systray_visible = 0

[upgrade]
last_upgraded_time = 1613822258
notify_upgrade = false
pending_upgrade_time = 0


 <Package-name>        <Package-Desc>      <Required/Optional> <Min-Version> <Installed-Version> <Status>   <Comment>

-------------------------
| External Dependencies |
-------------------------

 cups                 CUPS - Common Unix Printing System                           REQUIRED        1.1             2.2.7           OK         'CUPS Scheduler is running'
 gs                   GhostScript - PostScript and PDF language interpreter and previewer REQUIRED        7.05            9.52            OK         -
 xsane                xsane - Graphical scanner frontend for SANE                  OPTIONAL        0.9             0.999           OK         -
 scanimage            scanimage - Shell scanning program                           OPTIONAL        1.0             1.0.32          OK         -
 dbus                 DBus - Message bus system                                    REQUIRED        -               1.12.2          OK         -
 policykit            PolicyKit - Administrative policy framework                  OPTIONAL        -               0.116           OK         -
 network              network -wget                                                OPTIONAL        -               1.20.3          OK         -
 avahi-utils          avahi-utils                                                  OPTIONAL        -               0.7             OK         -

------------------------
| General Dependencies |
------------------------

 libjpeg              libjpeg - JPEG library                                       REQUIRED        -               -               OK         -
 cups-devel           CUPS devel- Common Unix Printing System development files    REQUIRED        -               2.2.7           OK         -
 cups-image           CUPS image - CUPS image development files                    REQUIRED        -               2.2.7           OK         -
 libpthread           libpthread - POSIX threads library                           REQUIRED        -               b'2.31'         OK         -
 libusb               libusb - USB library                                         REQUIRED        -               1.0             OK         -
 sane                 SANE - Scanning library                                      REQUIRED        -               1.0.32          OK         -
 sane-devel           SANE - Scanning library development files                    REQUIRED        -               1.0.32          OK         -
 libavahi-dev         libavahi-dev                                                 REQUIRED        -               -               OK         -
 libnetsnmp-devel     libnetsnmp-devel - SNMP networking library development files REQUIRED        5.0.9           5.7.3           OK         -
 libcrypto            libcrypto - OpenSSL cryptographic library                    REQUIRED        -               1.1.1           OK         -
 python3X             Python 2.2 or greater - Python programming language          REQUIRED        2.2             3.6.15          OK         -
 python3-notify2      Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL        -               -               OK         -
 python3-pyqt5-dbus   PyQt 5 DBus - DBus Support for PyQt5                         OPTIONAL        5.0             5.13.1          OK         -
 python3-pyqt5        PyQt 5- Qt interface for Python (for Qt version 4.x)         REQUIRED        5.0             5.13.1          OK         -
 python3-dbus         Python DBus - Python bindings for DBus                       REQUIRED        0.80.0          1.2.16          OK         -
 python3-xml          Python XML libraries                                         REQUIRED        -               2.2.5           OK         -
 python3-devel        Python devel - Python development files                      REQUIRED        2.2             3.6.15          OK         -
 python3-pil          PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL        -               7.2.0           OK         -
 python3-reportlab    Reportlab - PDF library for Python                           OPTIONAL        2.0             3.4.0           OK         -

--------------
| COMPILEDEP |
--------------

 libtool              libtool - Library building support services                  REQUIRED        -               2.4.6           OK         -
 gcc                  gcc - GNU Project C and C++ Compiler                         REQUIRED        -               7.5.0           OK         -
 make                 make - GNU make utility to maintain groups of programs       REQUIRED        3.0             4.2.1           OK         -

---------------------
| Python Extentions |
---------------------

 cupsext              CUPS-Extension                                               REQUIRED        -               3.21.10         OK         -
 hpmudext             IO-Extension                                                 REQUIRED        -               3.21.10         OK         -

----------------------
| Scan Configuration |
----------------------

 hpaio                HPLIP-SANE-Backend                                           REQUIRED        -               3.21.10         OK         'hpaio found in /etc/sane.d/dll.conf'
error: NOT FOUND OR FAILED TO LOAD! Please reinstall HPLIP and check for the proper installation of scanext.
 error: scanext       Scan-SANE-Extension                                          REQUIRED        -               3.21.10         MISSING    'scanext needs to be installed'

------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------

device `hpaio:/usb/HP_Color_LaserJet_MFP_M477fdw?serial=VNB8JDV9JS' is a Hewlett-Packard HP_Color_LaserJet_MFP_M477fdw all-in-one
device `hpaio:/usb/HP_Color_LaserJet_MFP_M477fdw?serial=VNB8JDV9JS' is a Hewlett-Packard HP_Color_LaserJet_MFP_M477fdw all-in-one


--------------------------
| DISCOVERED USB DEVICES |
--------------------------

  Device URI                                               Model                                                 
  -------------------------------------------------------  ------------------------------------------------------
  hp:/usb/HP_Color_LaserJet_MFP_M477fdw?serial=VNB8JDV9JS  HP Color LaserJet MFP M477fdw                         

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

 
hp_color_laserjet_Pro_MFP_M477
------------------------------
Type: Printer
Device URI: hp:/usb/HP_Color_LaserJet_MFP_M477fdw?serial=VNB8JDV9JS
PPD: /etc/cups/ppd/hp_color_laserjet_Pro_MFP_M477.ppd
warning: Failed to read /etc/cups/ppd/hp_color_laserjet_Pro_MFP_M477.ppd ppd file
PPD Description: 
Printer status: Drucker hp_color_laserjet_Pro_MFP_M477 ist im Leerlauf.  Aktiviert seit Mi 16 Feb 2022 19:23:05 CET
Communication status: Good

hpofficejet6500e709a
--------------------
Type: Printer
Device URI: hp:/usb/Officejet_6500_E709a?serial=TH08N3107R05G3
PPD: /etc/cups/ppd/hpofficejet6500e709a.ppd
warning: Failed to read /etc/cups/ppd/hpofficejet6500e709a.ppd ppd file
PPD Description: 
Printer status: Drucker hpofficejet6500e709a ist im Leerlauf.  Aktiviert seit Mi 16 Feb 2022 18:55:47 CET
error: Unable to communicate with device (code=12): hp:/usb/Officejet_6500_E709a?serial=TH08N3107R05G3
error: Device not found
error: Communication status: Failed


--------------
| PERMISSION |
--------------

USB             hp_color_laserjet_Pro_MFP_M477 Required        -        -        OK       Node:'/dev/bus/usb/001/009' Perm:'  root  lp rw- rw- rw- rw- r--'
 
-----------
| SUMMARY |
-----------

Missing Required Dependencies
-----------------------------
None

Missing Optional Dependencies
-----------------------------
None


Total Errors: 2
Total Warnings: 0


Done.

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treki-cb · 20. Februar 2022

Noch ein Nachtrag: Scannen geht zwar doch wird nur schwarz / weis gescannt.

matbhm · 20. Februar 2022

Aber in Farbe drucken kannst Du? Und welches Scanner-Programm nimmst Du?

treki-cb · 20. Februar 2022

Hi, ich habe Xsane benutzt. Gerade eben habe ich nochmal einen Scan mit Skanlite ausprobiert dort funktioniert es ordentlich. Xsane scheint mit dem Drucker nicht zurecht zukommen.

treki-cb · 20. Februar 2022

Habe jetzt auch nochmal simple-scan ausprobiert funktioniert auch.

treki-cb · 20. Februar 2022

Duplex drucken geht jetzt auch. Ich habe das Printing-Repo hinzugefügt.

Code

 sudo zypper ar https://download.opensuse.org/repositories/Printing/openSUSE_Leap_15.3/ Printing

und

Code

sudo zypper ref

druchgeführt

und folgende Pakete auf das Printing-Repo umgestellt

Code

sudo cups cups-client cups-config cups-ddk cups-devel cups-filters ghostscript ghostscript-x11 gutenprint libcups2 libcupsimage2 parallel-printer-support

sudo zypper in cups-2.3.3op2-lp153.268.1.x86_64 cups-devel-2.3.3op2-lp153.268.1.x86_64 ghostscript-9.54.0-lp153.170.1.x86_64 gutenprint-5.2.15-lp153.75.1.x86_64 cups-filters-1.28.8-lp153.128.1.x86_64 ghostscript-x11-9.54.0-lp153.170.1.x86_64 cups-ddk-2.3.3op2-lp153.268.1.x86_64 cups-client-2.3.3op2-lp153.268.1.x86_64 cups-config-2.3.3op2-lp153.268.1.x86_64 libcups2-2.3.3op2-lp153.268.1.x86_64 libcupsimage2-2.3.3op2-lp153.268.1.x86_64 parallel-printer-support-1.00-lp153.26.1.noarch

und als treiber habe ich in YAST2 - scanner den hpaio ausgewählt.

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